Personal Data Protection
terbo6 Members

Introduction and Scope of This Policy

This Privacy Policy is issued by terbo6 and applies to all users who access or use the terbo6 platform via the website terbo6.org. It describes our commitment to protecting your personal information throughout your use of our services.

By completing account registration or continuing to use any part of this platform, you give us your clear consent to collect and process your personal information in accordance with the terms set out in this policy. If you do not agree with any part of this policy, you are advised not to use our services.

Information We Collect

terbo6 collects various categories of information from our members to ensure a secure, legally compliant and high-quality service. These categories of information include:

• Identity information: Full name, date of birth, identity card number (MyKad), residential address, mobile phone number and email address.
• Account information: Username, hashed password, login history, account settings and communication preferences.
• Financial information: Details of deposit and withdrawal methods including e-wallets, FPX bank accounts and crypto wallet addresses. We do not store full credit or debit card numbers.
• Platform activity data: Betting records, deposit and withdrawal history, session duration, game types accessed and bet values.
• Technical data: IP address, web browser type, device type, operating system and cookie data.
• Communications: Records of conversations with the support team, complaints filed and feedback provided.

Purpose of Data Collection and Processing

The personal information we collect is used solely for legitimate and necessary purposes, including:

• Identity and age verification of new members — specifically to ensure all members are 21 years of age and above in line with applicable gambling law requirements.
• Processing deposits, withdrawals and other financial transactions via Touch 'n Go eWallet, DuitNow, FPX online banking and cryptocurrency.
• Account administration, bonus delivery and notifications related to your account.
• Compliance with Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) requirements mandated by regulatory bodies.
• Detection and prevention of fraud, system manipulation and unlawful activities.
• Service improvement, platform analytics and development of new features.
• Service-related communications, including terms updates, security notices and customer support responses.

terbo6 does not use member data to build psychological profiles or sell information to third-party advertisers.

Sharing Information with Third Parties

We understand the trust you place in us. terbo6 does not disclose your personal information to outside parties except in the following circumstances:

• Payment processors: Required transaction information is shared with authorised payment processors solely to complete your deposits and withdrawals.
• Game software providers: Minimum session data is shared with game providers such as PG Soft, Pragmatic Play, JILI and Spribe to allow games to function correctly.
• Legal requirements: When required by court order, regulatory body directive or applicable legal requirement, we may need to disclose certain information.
• Security enforcement: In cases of suspected fraud or unlawful activity, relevant information may be shared with the appropriate authorities.

All third parties that receive terbo6 user data are bound by confidentiality agreements and are required to comply with data protection standards equivalent to this policy.

Use of Cookies and Tracking Technologies

terbo6 uses cookies and related technologies to improve the user experience and for analytics purposes. The types of cookies we use are as follows:

• Essential cookies: Required for basic website functions such as login sessions, security verification and language preferences. These cookies cannot be disabled.
• Performance cookies: Collect anonymous data about how users interact with the platform to help us identify areas for improvement.
• Functional cookies: Store user preferences such as display settings and language choices to provide a more personalised experience.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of this platform.

Data Retention Period

terbo6 retains your personal information for as long as your account is active or for as long as necessary to fulfil the purposes described in this policy. Specifically:

• Transaction records and betting activity are retained for the period required to comply with AML requirements and regulatory audit obligations.
• Identity verification (KYC) data is retained in accordance with the minimum period set by our international licensing body.
• Customer support communication logs are retained for a reasonable period for quality control and dispute resolution purposes.
• When an account is closed at a member's request, we will delete or anonymise your personal information within the set timeframe, except where the law requires extended retention.

Personal Information Security

The security of your data is a top priority for terbo6. We implement various technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted through the platform.
• Password storage using strong hashing algorithms — we never store passwords in plain text.
• Two-factor authentication (2FA) available for all member accounts.
• 24/7 system monitoring to detect any suspicious activity.
• Regular penetration testing by independent security experts.
• Role-based access control for internal staff.

International Data Transfers

As terbo6 operates under international licensing, certain processing may involve transferring data to servers or entities located outside Malaysia. In all cases, we ensure that:

• Data transfers are carried out only to parties that comply with data protection standards equivalent to or higher than those set out in this policy.
• Appropriate data transfer agreements are in place to protect your rights.
• Your data is not disclosed to foreign authorities unless required by applicable international law.

Children's Information and Age Restrictions

terbo6 services are for individuals aged 21 and above only. We do not intentionally collect personal information from individuals under the age of 21. If we become aware that such information has been collected unintentionally, it will be deleted immediately and the associated account will be terminated.

All registrants are required to submit valid proof of identity (MyKad or equivalent document) during the KYC verification process to confirm they meet this minimum age requirement.

Amendments to This Privacy Policy

terbo6 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, new technology, legal requirements or other legitimate reasons. When material changes are made:

• We will update the "Updated" date at the top of this policy.
• For significant changes, a notice will be sent by email to the registered address or via in-platform notification.
• Continued use of the platform after the update date is considered acceptance of the amended terms.

We encourage you to check this page from time to time to stay informed about how we protect your information.